Web Design

Web design – Keeping the customer happy

Posted on December 16, 2014 at 10:16 pm

With so many companies offering web site design it can be hard as a web site developer to get noticed and get the jobs that you want. As a customer it can be a baffling endeavour to find a company and a price that is fair.

Some customers struggle with the idea of paying large amounts for something that is not a physical product and they can have a shock when they realise the prices web design can cost them. It’s always best to be up front with your customer from the start and explain that with each thing they require on the web page there is a lot of work behind the scenes to make it happen and this is where the cost is incurred. Many customers won’t realise that a ‘simple change’ in their eyes can actually be quite difficult and time consuming as a web developer.

When having the initial consultation with a customer it’s always best to take along with you examples of your previous work along with price list and show them examples from 3 price brackets to show them the difference that spending the extra money can make.

Always give the customer as much information as you can and ensure you manage their expectations when it comes to time frames and costs.

Posted in Web Design